Reference

How e98game Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make deposits through JazzCash, Easypaisa or Raast, and use our mobile platform.

Account data explainedPayment data — JazzCash, Easypaisa, RaastYour right to access or deleteCookie and device dataContact us any time
e98game How e98game Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Privacy questions get a dedicated response — not a generic ticket queue. Whether you want to know what data we hold, request a correction, or ask for deletion, reach us through any of the channels below. We aim to respond to data-related requests within a reasonable time frame and will confirm receipt as soon as your message arrives.

Email Support Send your data request or privacy question to our support email. Include your registered mobile number so we can locate your account quickly and respond accurately.
Live Chat Use the live chat window in your account dashboard to raise a privacy concern directly. Our team can pull up your account record and address your query in the same session.
Account Settings Some data preferences — like communication opt-outs and cookie choices — can be managed directly inside your account settings without contacting support at all.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply security measures at every layer where your data moves — from the moment you enter your mobile number at account creation through to how your Raast or Easypaisa transaction records are stored. Here is what that looks like in practice across the four areas that matter most to your account.

Encrypted Transmission

All data between your device and our platform travels over SSL encryption. This applies to account logins, OTP verification steps, and any payment detail you submit via JazzCash or Easypaisa.

Cookie Use

We use session cookies to keep you logged in across your mobile browser and remember your last game. You can clear these through your browser settings at any point without losing your account data.

Data Retention

Account records are kept for as long as your account is active. If you close your account, we retain only what applicable law requires and delete the rest within the period set by that obligation.

Access Requests

You can request a full copy of your personal data at any time. Submit the request through live chat or email, verify your identity with your registered mobile number, and we will prepare your data file.

Common Questions About Your Privacy on e98game

These are the questions we actually get from Pakistan-based account holders about how their data is used, stored and protected. If yours is not here, live chat or email gets you a direct answer.

Yes, we store the wallet number you use for deposits so we can match transactions to your account. We do not share this with any third party outside of payment processing and fraud checks.

You can request full account deletion through live chat or email. We will remove your personal data except for records we are legally required to keep, and we will tell you exactly what those are.

We log your device type, browser version, IP address and session timestamps. This helps detect suspicious login attempts and keeps your account accessible across your devices securely.

No. Your personal account data is not shared with sports data or odds providers. Those services operate independently and do not receive identifiable information about your account.

Contact our support team via live chat with your current registered number and the new one you want to use. We verify both numbers before making any change to keep your account secure.

Your account data stays the same regardless of where you log in from within Pakistan. Location does not change what we store, though access availability depends on local law and eligible regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.