Reference

Terms and Conditions That Govern Your Account

These terms set out what you agree to when you open and use an e98game account — covering deposits through JazzCash, Easypaisa, and Raast, how your wallet works, and what we expect from both sides.

Account EligibilityWallet & DepositsFair Use PolicyAccount SuspensionGoverning Rules
e98game Terms and Conditions That Govern Your Account
REACH US

How to Contact Us About These Terms

If something in these terms is unclear, or you need to raise a concern about your account, our support team handles queries directly. Players in Karachi and Lahore reach us through the same channels — no regional queues.

Live Chat Open the chat widget from your account dashboard. Available during active hours for account, wallet, and terms queries — fastest path for most issues.
Email Support Send your query to our support address from your registered email. Include your account ID so we can pull up your record without back-and-forth.
Help Centre Our help centre covers common terms questions — account suspension, wallet rules, and eligibility. Check there first for a quick written answer.
ACCOUNT SECURITY

How We Handle Your Account and Data

Your account security and the integrity of your wallet balance are things we take seriously on our end. Here is how we approach the key areas these terms touch.

Data Handling

We collect only what is needed to run your account — registration details, transaction records, and device session data. We do not sell your information to third parties.

Wallet Verification

Withdrawals are matched against the JazzCash, Easypaisa, or Raast number on your account. This step protects your balance from being redirected to an unverified number.

Account Retention

We retain account records for as long as required by applicable regulations. You may request a summary of your data by contacting support from your registered email.

Requesting Changes

To update your registered mobile wallet number or contact details, raise a request through live chat with your account ID ready. Changes take effect after identity confirmation.

Common Questions About These Terms

Straight answers to what people actually ask about the terms before and after opening an account.

Yes. These terms cover all activity on your account, including sports markets such as cricket. Availability depends on local law and eligible regions at the time of access.

We flag material changes on the platform before they take effect. Continuing to use your account after that notice means you accept the updated terms.

Confirmed wallet balances are not forfeited on suspension unless the suspension follows a verified breach of these terms. Contact support to understand the specific situation.

Send a request from your registered email to our support address with your account ID. We will respond with the data we hold on your account within a reasonable timeframe.

You must meet the minimum legal age for online account activity in your jurisdiction. We verify this during registration and reserve the right to close accounts that do not meet eligibility.

Operating multiple accounts, sharing login credentials, attempting to manipulate wallet transactions, or providing false registration details are all breaches that may result in account action.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.